We take care of our Partners
Arca intervenes directly in every part of the world and has a consolidated distribution network in over 60 countries to guarantee local and competitive assistance. In Italy it has assistance centers with spare parts depots in Milan, Rome and Padua.
Technical support via video calls and email for hardware troubleshooting, analysis, identification and resolution. Guarantee of rapid intervention and differentiated formulas according to needs.
Training courses both in remote videoconference and at our office or that of the customer and e-learning platform with specific courses.
FULL MECHANICAL AND ELECTRONIC WARRANTY
Full 12-month mechanical and electronic guarantee. With the possibility of time extension or “On site” formula.
MAINTENANCE AND REPAIRS ON DEMAND
Maintenance and repairs “on demand” also on Sato and Zebra products.
ARCA BUSINESS PARTNER AREA
A constantly updated portal with photographs, brochures and videos for marketing; manuals and spare parts list with pieces available in stock for after-sales; layout to facilitate online integrations.