ARCA SERVICES
We take care of our customers
COMPLETE EXPERIENCE: IN MACHINES, SOFTWARE AND EVEN IN CONSUMABLES
Arca produces cutting-edge machinery, but also boasts a robust software department and a Label division that ranks among Italy's leading label manufacturers. Therefore, it understands every aspect of the industry: hardware, software, and even consumables. This allows it to ensure efficient processes, define the most appropriate label characteristics (materials, shape, dimensions, special processes, etc.), and produce samples for comprehensive testing. Arca has been operating in the labeling and marking industry since 1948. Nearly a century of expertise. Entrust your projects to Arca. Put them in expert hands!
PRODUCTS FOR EVERY BUDGET
Arca offers the best in world technology, but also the simplest and most competitive models. In any case... no compromise on quality!
CUSTOMIZATION
The products and packages to label are endless; and our customers' specific needs are endless. Arca specializes in customization, from simple painting with custom colors to the construction of completely custom machines, even one-offs!
ARCA PRINTING FULL SERVICE
Customizing labels or packaging directly with variable data is essential. Arca offers the best printing and marking devices, thermal transfer or laser, as well as graphic design software and consumables (self-adhesive labels and TT ribbons). Arca even offers the option of using laser technology: indelible, free from graphic defects and the need for consumables. Arca offers complete printing and marking solutions, designed with compatible components to guarantee the best results.
4.0 INTEGRATION TO THE INFORMATION SYSTEM
Arca doesn't stop at hardware; we also create customized software for integration with the customer's information system! This includes automatic import of data for printing and marking, efficient, error-free processes, remote controls, and non-stop configurations for unattended labeling and marking, product validation, and traceability. A single process manager ensures the best possible results!
ARCA CARE – REMOTE USER ASSISTANCE
Support from specialized technicians, for user assistance and troubleshooting, via telephone, video calls, and remote assistance connection.
ON-SITE TECHNICAL ASSISTANCE IN ITALY AND ABROAD
Arca has service centers with spare parts depots in Milan and Rome and operates directly worldwide! Furthermore, it has a consolidated distribution network in over 60 countries to provide local assistance whenever possible.
Our on-site mechatronics support contracts, as well as software support contracts, prevent line downtime and lost productivity.
FULL MECHANICAL AND ELECTRONIC WARRANTY
A 12-month warranty covers mechanical and electronic components, as well as any third-party devices integrated into Arca machines. An on-site warranty service and extended warranty options are available.
ARCA BUSINESS PARTNER AREA
A portal dedicated to our distributors, packed with constantly updated content: brochures, photographs and videos for marketing, layouts and technical drawings to support the design of the best solutions, price lists for products and spare parts, and numerous other services.