Assistance everywhere! Arca intervenes directly in every part of the world. In addition, Arca has a consolidated distribution network in over 60 countries to ensure local and competitive assistance. While in Italy Arca has service centers with spare parts depots in Milan, Rome, Padua, Florence.
Arca customers can count on:
– complete training both in remote videoconferencing and at Arca or customers sites. Get the most out of Arca products!
– telephone assistance for “trouble shooting”. Calls whenever you want!
– full warranty (mechanical and electronic) of 12 months. With the possibility of time extension or “On site” formula.
– planned technical assistance services with guarantee of intervention in burning times and different formulas according to the customer’s needs. Including telephone assistance, remote diagnostics on 4.0 models and the replacement laser marker in the unlikely event of failure.
– “on demand” maintenance and repairs also on Sato and Zebra products… purchased from third parties
BY YOUR SIDE, ALWAYS